FAQ - FREQUENTLY ASKED QUESTIONS
You can place an order by selecting your desired product, choosing the necessary specifications (size, color, etc.), and then clicking the ‘Add to Cart’ button. Review your items by clicking on the cart icon, then proceed to checkout to complete your purchase.
If you need to make any changes to your order, please contact us at Support@coastrush.com as soon as possible. We can make modifications only if your order has not been processed for shipping.
We currently offer standard shipping for all orders, which typically takes 1-3 weeks depending on your location.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website.
Absolutely. We use SSL encryption to protect your personal and payment information. Your privacy and security are important to us.
We accept returns within 20 days of delivery. The items must be in their original condition and packaging. To initiate a return, please contact us at Support@coastrush.com for the procedure.
Refunds are processed to the original method of payment after we receive the returned item(s) and confirm their condition. Please allow up to 10 business days for the refund to reflect in your account.
Our customer support team can be reached at Support@coastrush.com. We aim to respond to all inquiries within 24 hours.